Frequently Asked Questions
Answers to the most important questions about our cloud services.
Cloud services provide scalability, high availability, flexibility, and lower upfront investment. You use the resources you need, can adapt capacity quickly, and benefit from professional backup and disaster recovery options in German data centers.
Yes. focusnet cloud services run exclusively in German data centers. Your data is subject to German and European data protection law, and we provide a data processing agreement under Article 28 GDPR.
Private cloud is a dedicated environment for one organization with maximum control. Public cloud uses shared, scalable resources. Hybrid cloud combines both, keeping critical workloads in a private environment while less sensitive applications scale flexibly.
That depends on the size of your infrastructure, number of applications, and system complexity. A typical migration can take between 2 weeks and 3 months, from readiness assessment through planning, test migration, production migration, and optimization.
Pricing depends on CPU cores, RAM, storage, bandwidth, and the services you choose. You receive a transparent offer with no hidden costs. Typical configurations start at about EUR 50 per month.
Yes. We offer Backup as a Service and Disaster Recovery as a Service using modern Veeam technology and redundant storage systems.
Yes. focusnet is an official VMware Cloud Provider Partner and uses VMware technology for highly available cloud services. We are also VMware Zero Carbon Committed.
Security is a top priority: certified data centers, 24/7 monitoring, firewalls, IDS/IPS, DDoS protection, encryption in transit and at rest, ISO 27001, PCI DSS, and redundant systems without a single point of failure.
Absolutely. As a VMware Cloud Verified Partner, we support VMware migrations and hybrid cloud scenarios. Existing VMs can be transferred to our cloud and continue running after migration.
Yes. We provide standard support, premium support options, and managed services for cloud operations including monitoring, updates, patches, and optimization.